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Photographer: Wild & Willow Photography

Terms and conditions and privacy policy

Scope of application

The general terms and conditions apply to all services offered by Wondrous Weddings & Events and with every approval of a quote. 

 

Price 

The price specified in the quote cannot be changed. The price can only be changed if the customer wants an extra service from Wondrous Weddings & Events. In no other situation is a price increase or decrease possible. 

Payment of the invoices 

Payment of the invoices must be made within 15 days after receipt of the invoice. The amount will be transferred to the account number of Wondrous Weddings & Events: BE93 9501 1716 9867 together with a statement stated on the invoice. What if the payment term is exceeded?

  • If no money has been received after 15 days, you will receive a first reminder without collection costs. 

  • If no money has been received after 21 days, you will receive a second reminder and 5 euros collection costs on top of the total amount of the invoice.

  • If no money has been received after 30 days, you will receive a third reminder and 10 euros collection costs on top of the total amount of the invoice.

  • If no money has been received after more than 30 days, you will receive a final reminder and 20 euros collection costs on top of the total amount of the invoice. Will the invoice still remain unpaid? Wondrous Weddings & Events has the right to cancel the application without refunding previous payments.

Paid advances, as well as the total amount can / cannot be reclaimed.

Liability 

Wondrous Weddings & Events cannot be held liable for the services provided by other suppliers or external partners. This means all other services/purchases etc. related to the performance of the services requested by the customer.

 

Cancellation Policyarden 

  • Cancellation conditions in case of force majeure of Wondrous Weddings & Events

    • In case Wondrous Weddings & Events cannot be present on the wedding day or the (private) event and this was stipulated in advance in the agreement. ​In this case, all payments already made are non-refundable. Wondrous Weddings & Events will make every effort to find a suitable replacement for the requested service. 

    • ​What do we mean by force majeure:​

      • (serious) illness, hospitalization of wedding and event planner or partner.​

      • Death of wedding and event planner, partner or first-degree relative.

      • War situation, natural disasters, pandemic

  • Cancellation conditions in case of force majeure of the customer

    • In case the customer terminates the contract ​ early, the customer does not have to pay any remaining amounts. Invoices that have already been drawn up and sent to the customer are still validpaidto be made by the customer. Cancellation due to the termination of the relationship is not considered a valid reason to terminate the contract. If this happens, the full amount as stated in the agreement and all additional costs must be paid.

    • The amount that has already been paid can be used in the form of a voucher within two years after the date of the cancellation. If a price increase has occurred between the period of the cancellation and the new date, the customer must pay this price increase or another arrangement will be mutually agreed.

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In the event of a cancellation due to force majeure, the customer must inform Wondrous Weddings & Events of the cancellation as soon as possible. This can be done by telephone on 0489/42.01.79 or by mail stephanie@wondrousweddings.be.  Even if Wondrous Weddings & Events cancels due to force majeure, they will contact the customer as soon as possible.

  • Cancellation conditions without any form of force majeure 

In case of a cancellation without any form of force majeure, the amount already paid cannot be refunded to the customer. In this case, the customer is obliged to pay the full amount of the agreement to Wondrous Weddings & Events. 

In the event of a cancellation without any form of force majeure, the customer must inform Wondrous Weddings & Events of the cancellation as soon as possible. This can be done by telephone on 0489/42.01.79 or by mail stephanie@wondrousweddings.be. 

Use of Personal Information  

Your personal information (such as name, address, telephone number, email address) will only be used for: 

  • Following up on questions you have asked or comments you have made 

  • Processing and following up on orders/requests and other matters submitted by you 

  • To respect and fulfill our obligations to any arrangement you have with us

  • Sending out a newsletter. You can unsubscribe from this newsletter at any time.

  • Anticipating and resolving problems related to our services

We also get personal information from your IP address, operating system and web browser you use to access our website.  

Sharing of Personal Information 

Your personal data will never be passed on to third parties for direct marketing purposes. Please note, however, that it is sometimes necessary to share your personal information with partners and any third parties who provide services on our behalf. Measures have been taken to ensure that all of these entities keep your personal information confidential, secure and use it only for the purposes and instructions we have given them and of which you have been informed in advance. With respect to other third parties, we will only disclose your personal information where you have given your consent or where it is necessary, or where we are required to do so by law, or in connection with legal proceedings or legal rights._cc781905-5cde-3194-bb3b- 136bad5cf58d_

In some cases, this personal information may also be shared internally. All our employees and third parties that we employ to process your personal data are obliged to respect the confidentiality of your data. 

Retention of personal information  

Your personal data will be kept for as long as required by law. We keep your contact details for statistical purposes, for auditing and accounting purposes, for record keeping, to communicate future events or projects and for any other checks. 

Your rights

As provided by law, you have the right to request a copy of the personal information we hold about you (for which we may charge a small administrative fee). This is called a "data access request."  You can submit a request by sending an email to stephanie@wondrousweddings.be. We may request further information from you to verify your identity before disclosing any personal information to you. 

You also have the right to have inaccurate information about you corrected, supplemented or removed that you believe is no longer current. We want to make sure your information is accurate and up to date. In that case, please contact us by writing a letter or email to send email. 

Visit another website

Wondrous Weddings & Events cannot be held responsible for the privacy policies or terms and conditions of other websites, even if:  

  • You reached these external websites by following links on our website of 

  • You have reached our website by following a link from an external website.

Use of cookies

During a visit to the website, 'cookies' may be placed on your computer's hard drive for the sole purpose of better tailoring the site to the needs of returning visitors. These mini files or cookies are not used to track the surfing behavior of the visitor on other websites. Your internet browser allows you to prevent the use of cookies, to receive a warning when a cookie is installed or to delete the cookies from your hard drive afterwards. Consult the help function of your internet browser for this.

  • Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features on our and other websites may not function properly if cookies are disabled in your browser.

  • Wondrous Weddings & Events and third parties use cookies (and other techniques, collectively referred to as cookies) to analyze the website, make it more user-friendly and to offer social media. By using our website, you agree to this.

Wondrous Weddings & Events can and may amend these terms and conditions at any time.

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